“Being a third-generation family dealership with only one location, we have to try harder to compete with large chain dealers and auto groups in Brooklyn and Greater Cleveland. Having great employees and one location allows us to do this successfully.”
—Robert Arthur Gillingham III
Following air force service in World War II and working in his father’s Ford business, Bob Gillingham, Sr. founded the family dealership in 1957 in Cleveland (later relocating to its current location in Parma) with a small two-car showroom.
Then, as today, the family owners knew that success lay in treating employees fairly – like extended family – who in turn would treat customers with the respect and attention they deserve.
This approach has helped Bob Gillingham Ford become Brooklyn and Cleveland area’s Ford dealership of choice, with the best selection of new and pre-owned vehicles.
Loyalty is earned one vehicle sale, one servicing appointment, and one parts sale at a time. Competitive pricing and outstanding service underlie every transaction.
To ensure the highest levels of customer service, Bob Gillingham Ford relies on factory-trained technicians, who bring the highest quality equipment and greatest expertise to every servicing appointment, whether it’s regularly scheduled maintenance or a major vehicle repair.
We are proud to be able to offer the speed and convenience of scheduling service online. With your appointment, you will get dedicated time with a Service Advisor to discuss your vehicle service needs.
Our Parts Department also specializes in factory-certified parts, which are the best fit for and get the best performance from your vehicle. Using parts not designed specifically for your vehicle, you run the risk of poor performance and other problems down the road.
All our new and used cars, SUVs, trucks, crossovers and classics are competitively priced with lots of options. Brooklyn customers can purchase a car using attractive leasing and loan arrangements offered by our in-house Finance Department, which has built relationships with a number of trusted lending sources.
Before you even walk into the dealership, you can apply for credit pre-approval for an intended car purchase. You can also check the trade-in value of your existing vehicle with our online calculator.
We offer Brooklyn customers a full range of new Ford cars, SUVs, trucks and vans. They have a variety of mix-and-match options that enable you to build the vehicle you want at a price you can afford.
Our 2017 new Ford line-up includes:
We also offer an unbeatable collection of pre-owned cars. Our classic models and high-performance cars include a wide range of Mustangs and other Ford models that go back more than 10 years, some available for $10,000 or less!
Contact us today to find more about options for purchasing, servicing and financing your new or old vehicle of choice.